You can send an e-mail to firstname.lastname@example.org to repair a product purchased from www.manuatelier.com or Manu Atelier showroom. For the products you have purchased from other sales points, please contact the company representative you purchased directly.
All Manu Atelier products have a 1-year warranty guarantee. No repair fee will be charged for any product that has been given to this product during this period. For customers over 1 year, a replacement fee will be charged.
Our products can be returned within 14 working days if they are not used and damaged. It is enough to fill in the return form. The product must be taken from the internet for a refund. They do not have the right to return the products purchased from the store. You can send an e-mail to email@example.com for your return and exchange requests.
The invoice date must not exceed 14 business days. The product must be intact, unopened in its original packaging. The product must not be damaged. Product labels and logos, if there is any, must not be removed.
If the customer specifies the invoice address and delivery addresses before purchasing the product and then specifies this request in writing to the delivery address, the product is shipped with the gift package.